FIRST LINE MANAGEMENT L3
Overview

This certificate is intended for people who are considering a move into a middle managers role or those who are new to such a role.

  • Developing your management style
  • Managing information and communicating
  • Focusing on customers and core marketing principles
  • Planning and managing resources
  • Recruiting and selecting staff
  • Maintaining and improving health, safety and quality
  • Working with others

Assessment

This is an externally assessed assignment. The candidate must answer 7 questions and write approximately 350 words in answer to each question. The candidate has one month to complete the assignment from time of handout.

First at Work (3 days)
SMSTS (5 days)
CDM - Environmental Awareness (Site Managers)
SMSTS Refresher